The Back Office Blog

The Back Office Blog

Restaurant Software: 5 Reasons Why an "All-in-One" Back Office Rules

Posted on Mon, October 28, 2013

Imagine having complete control of your restaurant business using one software solution.  Wow, that sounds good, doesn't it?  Food cost, menu engineering, inventory, labor, analytics... all of it together and centralized in a neat package. It's what today's foodservice C-team is striving for.  

The hot trend in the restaurant software technology space is going "All-in-One."  There are many big companies buying up smaller companies with hot solutions and cobbling them together to form an All-in-One back office.  They say these modified solutions are integrated and "talk together" - but, this is very difficult to believe, as anyone with any technical programming background will tell you.  It's even harder to believe that these piecemeal solutions will all successfully customize and fit to your requirements.  No, usually the big draw to piecemeal is its perceived lower cost and that single hot "featured" solution.  Well, the devil is always in the details, and with back office solutions, the details always surface when conversations turn from cost to how a meticulous integration and implemenation are managed.All-in-One

Many believe the only way you're going to get true back office integratation with all the facets of your business is when you contract with a solution provider that hand-built all the facets of their software -- all of it.  This is because when it comes time for your implementation, the solution must be customized because your business is different from everyone else's.  A piecemealed software solution combined with custom requirements will almost always lead to a compromised implementation resulting in lower standards, surprise costs and a lot less enthusiasm across the enterprise.

So, your choice is either All-in-One or Piecemeal.  

Here are five reasons to go the All-in-One route:

  1. One daily playbook for your restaurant operator to run his entire business, including forecasting, ordering, receiving, inventory, payroll, and labor scheduling.

  2. One cost analysis console for your procurement team to scrutinize spend, compare vendor bids, negotiate contracts, set up lot tracking, and manage vendor performance… and slash costs in the process.

  3. One nutritional console for your culinary team to evaluate menu item nutritionals, perform recipe modeling, and manage one online recipe book.

  4. One operational analysis console for your C-leadership team, with all key performance metrics aggregated onto one master scorecard, and drill-down to each region, restaurant, transaction, and manager.

  5. One standard through centralization – you protect your brand by ensuring your operational standards, from recipe prep to scheduling practices, are upheld throughout corporate, franchise and global locations.

Tags: restaurant reporting, restaurant back office, restaurant inventory software, Implementation, back office solution implementation, nutritional database

Blog Updates by Email