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This blog supplements our Resource Center content.  We hope you visit often to learn more about how back office software can help your restaurant optimize food and labor costs and minimize waste.

Restaurant Back Office Software Implementations - 5 Don'ts

Posted on Mon, July 02, 2012

After running dozens and dozens of restaurant back office software implementations over the years, we've discovered some things that shouldn't be done. Following are 5 of the most important:
  1. Don’t keep implementations a secret: A restaurant back office software solution affects many members of a company, and its implementation benefits from their support. Involve stakeholders early, and include updates on the implementation's progress in company communications.
  2. Don’t dilute the corporate focus across too many initiatives at once. Rolling out an all-new POS system, starting a remodeling plan, or tackling other broad corporate efforts will slow the implementation. Focus is the key to getting great results quickly.
  3. Don’t miss the opportunity to examine old processes while you're updating your systems. For example, evaluating storage locations may make sense while you're creating new inventory sheets.
  4. Don’t underestimate resources needed: Implementing enterprise software is a big job, and touches most everyone. There should be a team captain who drives the process (because if it’s everyone’s job, it’s no one’s job and won't get done). This person should have a dedicated team and budget to execute the implementation, and a corporate executive that he or she can tap for additonal help if needed.
  5. Don’t aim at a moving target. The restaurant back office solution is likely integrated with several other systems, and contains lots of data about how you do things currently. Changing your broad liner, menu, recipes, and other systems while you're implementing the system will dramatically slow the project.

The fastest implementations we've ever seen are devoid of the above 5 don'ts, and feature dedicated teams for tackling the implementation, supported from the top down by executives who are invested in seeing the project succeed. When that's the case, companies can be transformed in remarkably short order.

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Tags: hospitality back office implementation, restaurant back office software, back office software mplementation

Implementing Restaurant Back Office Software - Project Briefs

Posted on Wed, April 04, 2012

There’s an old saying, “If you don’t know where you’re going, any road will do.” Conversely, implementing restaurant back office software requires a detailed road map if you’re going to succeed.

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Tags: hospitality back office implementation, restaurant back office, restaurant back office implementation, ERP implementation

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